Third Floor, Tring House, 77-81 High Street, Tring, Hertfordshire, HP23 4AB +44 (0)207 993 3368 info@mycfl.co.uk

"Connecting Clients & Candidates for Life"

Helpdesk Analyst

Budapest, Hungary
Negotiable depending on experience

MyCFL Ltd is working with a dynamic & reliable IT reseller providing solutions that utilise the latest technology from leading hardware, software and networking vendors. They have a fantastic rate of customer retention by getting the job done right the first time, every time and knowing that they are only as good as their last delivery. Due to company growth, we now have an exciting opportunity for a Helpdesk Analyst to join their team based in Budapest, Hungary.

The Package - What you could earn

  • Basic salary negotiable depending on experience
  • Company Benefits

Helpdesk Analyst - Main Duties and Responsibilities:

You will have excellent exposure to Windows, Active Directory, Password resets, Exchange, Office 365, resolving hardware problems, Printer issues, Remote Access software, call logging software as well as:

  • Office 365 support
  • Exchange support
  • AD/GPO management
  • Firewall management
  • Network troubleshooting (wired and wireless)

The Person - Skills, Knowledge, Qualifications and Experience:

  • 2 years 1st / 2nd Line experience
  • Windows 7, AD Administration (creating accounts, email addresses, etc), Exchange, MS Office 365, etc 
  • Excellent communication skills
  • Be polite / personable
  • Attention to detail is a must
  • Excellent standard of English

Are you a passionate helpdesk analyst with at least 2 years' experience working within a 1st / 2nd line helpdesk role? Is this you? Apply today!